Sfinks Polska has introduced an author’s programme of testing quality of services known as “Quality of Taste” in its restaurants. The programme is based on the rule similar to the „Secret Clinet’ test with the difference that any customer registered in Sfinks database and invited by the company to take part in the test may become the pollster of „Taste of Quality’. By sharing the opinions about the quality of meals, staff behaviour, and offered promotions, guests enter simultaneously to Sfinks appreciation programme. When guests give back their filled questionnaires, Sphinx in return gives them points which may be exchanged for attractive prizes such as: gift certificates to restaurants or SPA, game consoles , iPOD’s, or hot air balloon flight.
